Payment Policy for Bestrapic Mountain Bike Store

Effective Date: January 2, 2025

At Bestrapic Mountain Bike Store, we aim to provide a secure, transparent, and efficient payment process for all our customers. This Payment Policy outlines the terms and conditions governing payments made to Bestrapic Mountain Bike Store for products and services purchased from our website or physical store.

1. Accepted Payment Methods

We accept the following payment methods for all online and in-store purchases:

  • Credit and Debit Cards: Visa, MasterCard, American Express, and Discover
  • PayPal
  • Apple Pay
  • Google Pay
  • Gift Cards (if applicable)

All payments must be processed in U.S. Dollars (USD). If you make a purchase from outside the United States, your payment may be subject to conversion fees based on the exchange rate of your bank or payment provider.

2. Payment Processing

Upon placing an order, your payment will be processed immediately. For online orders, we use secure payment gateways to ensure the protection of your financial information. We will only charge you once your order has been confirmed, and your payment details are verified.

Please note that your bank or payment provider may place a temporary hold on your funds during the verification process, but your account will only be charged once your order is confirmed and processed.

3. Order Confirmation

After completing your purchase, you will receive an order confirmation email. This email will contain details of your order, including the products purchased, the total amount charged, and the shipping address. The order confirmation does not guarantee that your order will be fulfilled, as we reserve the right to cancel orders in the case of inventory issues, pricing errors, or payment problems.

4. Sales Tax

Sales tax will be applied to orders based on your shipping address. The rate will be calculated at checkout, and you will be informed of the final price before completing your order. Sales tax is in accordance with the laws of the state where the goods are being delivered.

5. Payment Security

We take the security of your payment information very seriously. We utilize encrypted technology and trusted payment processors to protect your personal and financial data during the transaction. For your peace of mind, we do not store sensitive payment information such as credit card numbers on our servers.

6. Authorization Holds

When you place an order, we may request an authorization hold on your payment method to verify funds and prevent fraud. This is not an actual charge but a temporary hold, which will be released if your order is not processed. Once your order is confirmed and processed, the appropriate charge will be made.

7. Payment Errors or Issues

In the event of a payment error or issue, such as insufficient funds or declined payments, we will contact you immediately via email or phone to resolve the issue. If we cannot resolve the payment problem within a reasonable time, we may cancel your order.

If you experience a problem during checkout or have concerns about payment processing, please reach out to our customer support team at info@bestrapic.com or call (419) 825-7251.

8. Refunds

Refunds for canceled or returned items will be processed to the original payment method. For more details, please refer to our Return and Refund Policy. Refunds may take 7-10 business days to reflect in your account, depending on your payment provider.

9. Payment Disputes

If you believe that there has been an error in the payment process or a charge on your account that you did not authorize, please contact us immediately. We will investigate the issue and work with you to resolve it. If you dispute a charge through your payment provider, please let us know so we can assist you in the resolution.

10. Pricing Adjustments

Prices for products and services listed on our website are subject to change without notice. Any applicable taxes, shipping charges, or promotional discounts will be calculated at checkout. If a pricing error is discovered after an order has been placed, we will contact you to confirm whether you would like to proceed with the order at the correct price or cancel the order for a full refund.

11. Payment Fraud Prevention

Bestrapic Mountain Bike Store has strict measures in place to detect and prevent fraudulent transactions. If we suspect that a transaction is fraudulent, we reserve the right to cancel the order and take appropriate action.

12. Customer Support

For any inquiries related to payments, please contact our customer service team: